Practical help from arrival to departure.

Use DuskStay as one point of contact for airport pickup, translation, local activities, business visits and trip coordination. Tell us the outcome you need and we confirm the right provider before payment.

Request Local Support See Arrival Help

Service menu

Choose one service or connect several.

Airport pickup

Pickup planning, flight monitoring, Chinese destination details and hotel arrival.

Arrival setup

Hotel check-in coordination, address support and first-day practical help.

Translation

Hourly, half-day or full-day interpretation for travel and general appointments.

Local experiences

Food, culture, photography, nightlife and city activities matched to your interests.

Private local support

A local contact for families, shopping, daily logistics and special requests.

Business support

Interpretation, transport coordination and practical support for business visits.

How fulfillment works

One request, a clear provider for every service.

01Tell us the needDate, people, location, language and desired outcome.

02We check deliveryAvailability, scope, timing and current supplier cost.

03Review the quotePrice, inclusions, exclusions and provider are written down.

04Confirm and payThe responsible provider and payment terms are identified.

05Stay connectedDuskStay remains your coordination contact during the service.

Support standard

Help when self-service stops being efficient.

You do not need a guide for every hour. Use local help for the moments where language, timing or coordination creates real friction.

Before paymentScope, provider, price basis and cancellation terms.

Active booking24/7 message support for urgent trip coordination.

Outside ShanghaiLocal services are available only after date-specific confirmation.

Request support